About The Position

As a Sr. Payroll & Billing Specialist you will manage day-to-day payroll operations across EMEA region while helping streamline our global processes onto a single platform. 

We are looking for a collaborative, detail-oriented professional to handle complex multi-country compliance, accurate client billing, and cross-functional data reconciliation. In this role, you will also serve as a key escalation point, mentoring junior team members and resolving high-volume, time-sensitive inquiries for our global remote workforce.

What You’ll Do

• Manage day to day activities of multi country payrolls for the EMEA region (mainly Spain but also Italy and Germany) including regular and off cycle approvals and issues management.
• Participate actively in the completion of global payroll processes and streamline payroll processes to be on one singular platform.
• Work closely with the Payroll team, HR, Operations, and Finance to collect and review payroll data inputs for assigned country payrolls.
• Compile, Review & reconcile payroll input from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, ZoHo, ZenDesk, HR/Benefits Teams) & upload payroll inputs to our local service providers per agreed timelines utilizing the global aggregators, PayZaar, ADP Celergo and/or ADP WFN
• Monitor and reconcile vendor payroll processing and compliance activities, review outputs for completeness and accuracy.
• Report payroll estimates for internal reporting and funding purposes.
• Request funding of payroll, payroll taxes and third-party payments as applicable.
• Generate bills to our clients using various cost reports, ensuring invoices are processed accurately and in a timely manner
• Deliver data/reports to internal teams (HR, Finance, Operations, third parties, statutory) on an accurate and timely basis.
• Mentor and train Associate Payroll & Billing Specialists
• Provide prioritization of work assignments and support service to employees, customers and internal stakeholders as payroll team escalation point to attend on payroll and billing inquiries.
• Communicate regularly with Manager, Senior Manager Global Payroll on internal project status, in country provider service and metrics and opportunities to harmonize payroll processes.

What We're Looking For:

Minimum Requirements:

• 5+ years of payroll experience across multiple countries (specifically Spain)
• Experience in third party platforms such as ADP/Workday/Ceridian
• Local Currency to Billing Currency conversion experience.
• Experience in customer support service, working with ticketing systems as Service Now, Zendesk.
• Ability to provide information to employees on payroll processes and results as indicated on employee pay slips.
• Ability to effectively resolve customer billing and payroll questions through the ticketing system.
• Ability to comprehend requirements and carry out multi-country payroll and customer billing transactions quickly.
• Ability to handle a high volume of time sensitive materials
• Ability to maintain confidentiality and security of data.
• Excellent command of English language (both written and verbal) and Spanish language (preferred)
• Proficient time management skills with a strong sense of urgency.
• Excellent communication and interpersonal skills with a collaborative personality.
• Advanced skill level in Excel & PowerPoint
• Flexibility to manage multiple time zones and requirements for a global remote workforce.
• Degree in Finance, Business, Human Resources, or related disciplines

Preferred Requirements:

• Fluency or professional proficiency in Spanish.

The annual gross base salary range for this position is EUR 26,400 -  EUR 33,000 plus variable compensation.