Salesforce Service Cloud Voice W2 Only

Client: IGM Role: IVR-Contact Center Solution Architect Position: Salesforce Service Cloud Voice Location: US Remote * Experience on Designing, Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system (Amazon Connect preferred). * Should have expertise in CRM, Telephony Knowledge, Customer Service Operations to deliver optimized and scalable voice experiences. * Experience and Troubleshooting working with Salesforce Integrations with Other Internal

Encore Consulting Services

-

Remote

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